One of my favourite companies, Porter Airlines, on how to use Twitter to reach out to the your customers (in this case, I’m the customer).

jakelodwick:

I love this sketch of “stat.us” (which became Twitter) just sitting in Jack Dorsey’s Flickr account.

Also: this screenshot of “twttr” with a boogerfont.

Amazing.

Twitter goes red for World AIDS Day.

matthewb:

Doug Bowman’s influence arrives on Twitter’s new home page, with an improved palette and realtime display of popular topics. Biz Stone:

We’re eager to see if encouraging a sense of wonder and discovery leads to a better first impression of Twitter.

Got some RT Twitter love from @chrisbosh tonight. He was having an iPhone vs. Blackberry debate.

Twitter Best Practices for Brands

Tip #10 from Mashable.com’s list of 10 Twitter Best Practices for Brands

Multiple daily conference calls are the norm in corporate America. Strategy sessions and meetings to plan strategy sessions are also constants. While this may be fine when planning a new product launch or corporate initiative, it is the wrong approach to using Twitter. We spend too much time strategizing with little to no execution. When you have too many ideas and not enough people who are willing to roll up their sleeves and get stuff done, you are going to find yourself late to the game. Or, in the case of Twitter, late to the conversation. By spending too much time trying to think of the best strategy, you are going to miss priceless opportunities to fix problems, answer questions, turn sour situations around, and create brand affinity with customers. With Twitter your mantra should be: just get out there and try it.

In defense of Twitter

Jason Kottke posted a great little entry today, defending Twitter and putting to rest the infamous “but why would anyone want to hear about what some random person is eating for breakfast?” question.

J Brown working on a hand painted sign for LIV by Au Lit. This just in LIV is on Twitter now. Go follow them! Behind the scenes, sale info, live blogging, it’s all going to be there.

Just an observation.

twitter.com/jayehdoubleyou  →

This is an exciting day for my good friend John Wilson. Not only is it his birthday but it is also the day he finally returned to the interwebs. That’s right folks John is twittering under the alias jayehdoubleyou. If you’re on Twitter, do yourself a favour and start following him. If you aren’t on Twitter go grab that RSS feed. While you’re at start following the Jeremy Watt as well. John is having the mother of all parties tonight and we’ll both be twittering are way through the madness. Should be good twittering times.